Hilton Baltimore Convention Center Hotel
401 W. Pratt St Baltimore, MD 21202 Central Maryland 443-573-8700 www.hilton.com Hilton Baltimore will manage its business through a lens of sustainability to benefit this generation and those that follow. Management and Leadership We use the following best management practices: Environment Policy Statement: Environmental Team: Our team consists of Front Office, Property Operations, Food and Beverage, Housekeeping and Purchasing team members. Our Mission is to manage our business through a lens of sustainability to benefit this generation and those that follow. Through action and innovation, we will lead our industry in products and programs that: • Enhance the guest experience • Engage our employees • Improve operational efficiency • Advance building design • Strengthen our partnerships • Serve our communities • Protect our global environment • Enrich our Family of Hotels Set Annual Goals: Environmental Impacts: Population growth and global industrialization are accelerating the depletion of our natural resources. Around the world, demand for energy continues to grow and fresh water scarcity is becoming a global reality. How we respond to these challenges will determine the sustainability of our future lifestyles, the sustainability of our communities as we know them, and ultimately the sustainability of our planet. Goals:- Reduce energy consumption from direct operations by 20% Reduce CO2 emissions by 20% Reduce output of waste by 20% and Reduce water consumption by 10%. Action Plan:- Sustainable buildings and operations, including the advancement of sustainable design and construction, operations, chemical management and purchasing will be one key area. The company is also committed to the advancement of renewable energy as a source of power for its operations, not only to reduce its carbon footprint but to develop a viable commercial infrastructure for powering hotels and corporate offices. We have a purchasing policy to encourage the purchase of environmentally-friendly products and services List of our environmentally friendly products and services: Product Categories:- Food & Beverage- Nestle Waters: The new ultra light "Eco-Shape" 0.5L bottle uses up to 30% less plastic than other brands, has less PET impact on the environment, and is thinner for recycling. Paterson Paper: Tray liners made from 100% recycled material of which 40% is post consumer recycled material. CDW: Hilton To-Go Box (100% recycled paper board with 30% minimum post consumer material). Dixie: Hilton Eco-Friendly 12oz Hot Cup contains a minimum of 12% post consumer recycled paper and has an insulating middle layer made from 99% post-consumer recycled paper, eliminating the need for sleeves. Innoware: Eco-Friendly Containers are made from corn starch and are 100% compostable and biodegradable Edward Don: Recycled can liners (black only) are made with 75% recycled plastic with a minimum 10% post-consumer plastic. Fiji Water: the company is now carbon negative, not neutral. They are reducing the amount of carbon in the atmosphere by cutting emissions across their products’ entire life cycle. Royal Cup Coffee: Rainforest Alliance Certified Coffee Suppliers With Sustainable Business Practices:- Hormel: ongoing project to reduce packaging; reduced gas consumption; new lighting, reduced green house gas emissions JM Smuckers: set goal to reduce resin usage by over 2 million lbs/year Kellogg's: reduced water usage; reduced production energy use by 10% (1997 as baseline) and has reduced manufacturing/warehouse lighting energy use by 25%; recycling programs include corrugated, paperboard, oils, metal, drums, pallets, stretch wrap, and office paper; all folding carton and corrugated materials are 100% recyclable Michael Foods: water conservation measures have saved more than 50 million gallons of water annually Otis Spunkmeyer: cardboard recycling and use of recycled cardboard which saved thousands of trees Contessa Foods: first "green" frozen food manufacturing plant in the world - LEED certified ConAgra: annual reductions of 728,653 kwh of electricity, 39,000 therms of natural gas, and 6.75 million gallons of water used through heat and water management programs; redesigning packaging to reduce raw material, energy, and water resource use and simplify end-of-use recycling Floor Covering Products Bentley Prince Street Carpet: Supply Management met with Bentley Prince Street, the largest commercial carpet manufacturer in California, to discuss Mission Zero, their promise to leave no environmental footprint by 2020. Their reclamation plant in La Grange, GA will reclaim any carpet product, regardless of the type of carpet or fiber, with a guarantee that no carpet will end up in the landfill. Bentley Prince Street hopes to be post industrial and post consumer. Reliance Carpet Cushion: Supply Management evaluated guestroom and public area this fiber carpet pad produced from 100% post consumer carpet. The Carpet and Rug Institute of America endorses the use of this product and has given Reliance their Green Guard seal of approval. Supply Management will begin testing this pad in the coming weeks and if it performs as expected, it will be offered to our hotels as an alternate to the current product standard provided by Leggett & Platt fiber pad. Carpet Recycling: One of the biggest contributors of landfill waste in the hospitality industry is old carpet. In pursuit of identifying ways we can support the Hilton’s sustainability initiatives, Supply Management joined Carpet America Recovery Effort (CARE). CARE's mission is to develop market-based solutions for recovering value from discarded carpet. Through our affiliation with CARE, Hilton will be advised of new products produced from recycled carpet that are suitable for use in the hospitality industry. Supply Management will also be instrumental in the recommendation of products to be considered for development by the 55 reclamation and repurposing facilities located throughout the continental United States. A few of the current products available that can be used in the construction and operation of hotels include: carpet pad, pipes for storm water management, sound barrier wall systems and constructing site ground erosion protection materials. All of these products are produced from post consumer carpet. Sustainable Wallcovering Products US Vinyl: The wallcovering manufacturer met with Supply Management to introduce several new programs and specialty products that they recently developed. US Vinyl products contains both pre-consumer and post consumer content and uses only water based inks. Their Déjà vu Recycling Program offers hotels the opportunity to recycle their vinyl faced wall-covering as long as a minimum of 80% of the wall-covering being returned for recycling is replaced with a US Vinyl product. The new Pure Vinyl product is inherently mold and mildew resistant and is manufactured without a fabric backing. The result is a lighter, more cost effective product that requires less adhesive and installation time. These new US Vinyl products can be manufactured to meet the stringent low emissions requirements for GREENGUARD Certification. Len-Tex Surface iQ: recently evaluated by Supply Management, this non-vinyl wall-covering provides all of the performance features of a vinyl wall-covering without the environmental concerns, as the wall-covering does not contain PVC, chlorine, plasticizers, heavy metals, mercury or formaldehyde, and is printed using water-based inks and coatings. Surface iQ also provides the durability, maintenance, tensile strength and tear resistant properties of a Type II wall-covering. Surface iQ wall-coverings can be returned to the mill or safely disposed at landfills since they are non-leaching. Surface iQ supports Hilton’s sustainability initiative. Koroseal Wallcovering: Through their reclamation program to reduce the amount of used wall vinyl currently routed to landfills, Koroseal will accept any manufacturers’ wallcovering at their facility in Marietta, Ohio at no charge to the customer and reimburse freight costs to their plant, provided that an equal quantity of new vinyl is purchased from Koroseal. Hotels interested in taking advantage of this program should contact their local Koroseal sales representative for an authorization number prior to shipping goods. Sustainable Bedding & Drapery Fabrics Brenthaven Eco Pillow: hypoallergenic and odor-free, this pillow is made from high quality polyester fiber reclaimed from 100% post-consumer bottle flake. To cut down on the need for chemicals, laundry testing shows that it resists clumping, roping and matting when machine washed in the cold delicate cycle. Integra Fabrics: one of our preferred suppliers for drapery and bedding fabrics now has the resources to produce a 100% recycled polyester product for drapery, bedding and upholstery. This new line of fabrics called “Integra Environments” is made from a blend of post consumer and post industrial waste products. The Integra Environments line also has custom capabilities with their Heat Transfer Print designs and/or custom weave upholstery designs using their recycled yarn bank. The heat transfer paper, upon reaching its expiration date, is recycled and used for wrapping paper. Hormel: ongoing project to reduce packaging; reduced gas consumption; new lighting, reduced green house gas emissions JM Smuckers: set goal to reduce resin usage by over 2 million lbs/year Kellogg's: reduced water usage; reduced production energy use by 10% (1997 as baseline) and has reduced manufacturing/warehouse lighting energy use by 25%; recycling programs include corrugated, paperboard, oils, metal, drums, pallets, stretch wrap, and office paper; all folding carton and corrugated materials are 100% recyclable Michael Foods: water conservation measures have saved more than 50 million gallons of water annually Otis Spunkmeyer: cardboard recycling and use of recycled cardboard which saved thousands of trees Contessa Foods: first "green" frozen food manufacturing plant in the world - LEED certified ConAgra: annual reductions of 728,653 kwh of electricity, 39,000 therms of natural gas, and 6.75 million gallons of water used through heat and water management programs; redesigning packaging to reduce raw material, energy, and water resource use and simplify end-of-use recycling Furniture & Fixtures OS&E, Housekeeping Supplies Soft Goods, Surfaces & Artifacts E-Procurement Environmental Restoration or Community Environmental Projects: In 2012 Hilton Worldwide announced a multi-year partnership with Feeding America and The Global FoodBanking Network to secure food and reduce hunger in the global communities where we operate. The collaboration will enable our hotels to better manage food operations to generate less waste and collect safe, surplus food from conferences and daily food and beverage operations that would otherwise be thrown away and make it available to those in need. Good360 Donations:- The objective is to provide resources to help increase opportunities for our hotels to get usable goods to those in need in communities around the world. Product donations are an important part of how we give back to communities and reduce waste from our hotels. Using LightStay as a channel for product donations, we can communicate support information to your property. Hilton Supply Management, in collaboration with DH Hospitality Group, Inc., has developed a mattress recycling program in coordination with the installation of new Serta mattresses and box springs. In support of the Hilton Worldwide sustainability initiatives, the components of the mattresses and box springs are recycled into various products rather than being diverted to a landfill. On average, 85% of the components can be recycled. Hilton Worldwide is proud to announce the partnership with the Global Soap Project (GSP), a nonprofit organization that recovers and recycles soap from hotels that would otherwise end up in landfills. Our partnership with the Global Soap Project will help reduce the impact of our soap waste, by providing our hotels with the opportunity to donate discarded soap. Every day, our 3,800 properties offer Guests high quality soaps, and every day thousands of those partially used pieces of soap are discarded. In the hands of vulnerable populations, that soap can decrease the rate of disease and death. Independently Audited Environmental Management System: LightStay™, the company’s proprietary sustainability measurement system. ISO 9001 AND 14001 Waste Reduction We use the following best management practices: Have a plan in place to reduce property waste Track overall waste bills and established baseline data for quantity of wastes produced Performed a waste stream audit to determine baseline waste data and identify waste reduction opportunities Set a numeric goal of overall waste reduction Guest Rooms Instruct housekeeping to save and reuse unopened items Kitchen and Prep / Dining / Catering / Meetings and Events / Campground Snack Bar Use effective food inventory control to minimize waste Purchase locally grown produce and other foods Purchase organic foods Purchase sustainably grown foods Use disposable food service items are eco-friendly - polystyrene is avoided If disposable containers are used, they are made from - bio-based materials, recycled content, and/or compostable material Use cloth napkins and tablecloths Use reusable dishware and glassware and minimize use of disposables Use non-bleached napkins and coffee filters Provide condiments - (cream and sugar, etc.) in bulk Use water pitchers and filtered water to minimize the use of single-use bottles Print menus on recycled FSC-certified, recycled-content paper with vegetable-based inks and include recycling symbols, recycled-content, and a message about the inks Provide organic, local or sustainable food choices Use screen-based ordering systems Restrooms Use bulk soap dispensers in public restrooms Purchase recycled-content paper towels and toilet paper Registration / Office Use last-in/first-out inventory and effective labeling systems Use electronic, paperless registration Use electronic correspondence and forms Purchase from vendors and service providers with a commitment to the environment Encourage suppliers to minimize packaging and other waste materials Purchase recycled paper with a high percentage recycled content Make 2-sided copies / printed materials and avoid making extra copies Use recycled content paper for copies / printed materials Use refillable pens and toner cartridges Remove facility and staff names from junk mail lists when possible Reuse scrap paper for notes Promote other green attractions, activities and Maryland Green Travel facilities Buildings and Grounds Use green cleaning chemicals Dispense cleaning agents in bulk to reduce quantities used Purchase durable equipment and furniture Purchase low-VOC carpets and fabrics Install carpet with sustainable or recycled content Use low VOC adhesives Use reused building materials or those from sustainable sources Use latex paints that are low or no-VOC Reuse paint thinners Properly recycle and/or dispose of thinners and solvents - required by EPA regulations Perform preventative maintenance on all appliances, HVAC systems, plumbing and vehicles Use less toxic materials Minimize the use of pesticides, herbicides, fungicides and fertilizers in landscaping Train staff effectively to use agrochemicals correctly and in proper applications Use a nutrient management plan that minimizes the use of fertilizers Use natural fertilizers instead of synthetics Use composted production materials for fertilizer Recycling Cardboard bailer is used in house for guests and team members to recycle waste. We have clearly marked recycling bins or provide convenient drop off locations We are recycling: Batteries Cardboard Electronics equipment Food Wastes Fluorescent Lamps Newspaper Office Paper Pallets Printer and copy machine toner cartridges Our Recycle vendor for cardboard is L&J Recycling, Balley Protein for Kitchen Waste. HD Supplies for (Light Bulbs, Batteries, and Ballasts.) Our property is located in an area where a comprehensive recycling program is not available and have developed a written explanation of the recycling opportunities that are provided Water Conservation Have a plan in place to reduce property water usage Track water bills and established baseline data on water usage and wastewater generation Have a numeric goal to reduce water consumption over time Assessed production for water-conserving opportunities during cleaning procedures Perform preventative maintenance to stop drips and leaks Use water-flow metering to discover leaks and areas of high use Offer water versus serving automatically Discourage water-based cleanup, ie. sweep first Use or installed the following devices: low flow restrictors on faucets and showerheads aerators on faucets (0.5 gpm or less for lavatory and 2.2 gpm or less for kitchen faucets) low flow toilets (1.6 gpf or less) low flow urinals (1 gpf or less) automatic or sensored faucets or toilets in public restrooms tankless hot water heaters an air-cooled versus a water-cooled icemaker Have an effective landscape management plan which utilizes: native species drought tolerant species metering rain gauges minimizes lawn areas landscaping using BayScapes techniques Have an effective storm water plan management including: Pervious pavement, and/or minimization of impervious areas like paving, concrete, etc Have a green roof	Energy Efficiency We use the following best management practices: Have a plan in place to reduce property energy usage Track overall energy bills and establish baseline energy usage Have a numeric goal to reduce energy usage over time Have had an energy audit to identify efficiency opportunities Have an energy management system in place to track and meter energy usage Kitchen Regularly evaluated existing ovens and other kitchen equipment for temperature settings and energy efficiency opportunities Confirmed that all refrigerator, freezer and oven gaskets provide a good seal, or replaced Routinely clean condenser coils on all refrigeration equipment Implemented a startup / shutdown procedure which specifies timing for lighting, kitchen equipment, room temperature, etc. Have proper pilot light adjustment Setting / installing defrost timers for freezers Installed high-efficient evaporator fans for freezers and refrigerators Lighting: Designed use of natural lighting Use lighting sensors to turn on/off lights Use occupancy sensors to turn on/off lights Turn off lights in unoccupied rooms Minimize the use of lighting during night cleaning Use of directional, downward-facing, lighting in parking areas and other outdoor areas Use high efficiency compact fluorescent light bulbs in rooms, canned lighting or wherever possible Use high efficiency fluorescent ballasts and lamps - T-5's & T-8's Use LED Exit Signs Use LED lighting for:Public spaces, and the hotel is moving towards full LED in public areas. Heating and Cooling Have a high efficiency heating and air-conditioning HVAC system Regularly perform preventative maintenance on HVAC system Have programmable thermostats for each room and ensure they are properly adjusted Have a centrally controlled HVAC system that is activated only when occupied Minimize the use of lighting during night cleaning Keep office doors and windows closed if HVAC system is on Housekeeping closes blinds and resets optimal temperatures Energy Efficiency: Have thermal-rated windows and insulation Turn off all electrical items in unoccupied rooms when not in use or at the end of the day Calculated the pollution factor of our energy usage by using a pollution calculator Linen Service and Laundry: We use these best management practices: Provide optional linen service - Change linens only upon request Train staff on the process for optional linen service Have signage in each room explaining the linen reuse procedures Use linen service providers that employ wet versus dry cleaning Recycle Grease We use the following best management practices: Store the grease and have it picked up by a rendering company Periodically pump the grease traps Filter the grease to prolong its life Have a contract with grease filtering company that takes the grease away Use our grease to make bio-diesel Use a grease recycling vendor that makes bio-diesel Our grease recycling vendor is: Valley Protein is our vendor Green Events We use the following best management practices: Support event planners who want to hold green events Provide visible recycling at all green events Minimize the use of disposable food service items Use electronic registration, correspondence and forms Use double-sided printing and copying Use green signage at the event Other Green Practices Transportation: We use the following best management practices: Minimize the Comute of our Employees-Light rail, Charm City Circulator, and train system are within walking distance from the hotel. Addressing Efficient Business Travel-We provide guests light rail and shuttle information. The light rail stop at the hotel provides direct access from the airport. The Charm City Circulator, provided by Veolia Energy is a hybrid shuttle service with a stop in front of the hotel. Guests may travel throughout the city utilizing this free service. Increasing the Fuel Efficiency of our Fleet-N/A For guests: Encourage energy efficient vehicle usage Educate guests on the availability of mass transit Offer shuttle service to/from mass transit locations Green Building: Our building is LEED certified: Historic Property:N/A Measurable Results All total, it is expected that the Hilton Baltimore’s light replacement projects will reduce energy consumption by approximately 630,000 kWh per year, saving approximately $68,000 in annual energy costs. Calculation is based upon AHLA Green Guidelines - http://www.ahla.com/green.aspx