Travel reviews by
BEST WESTERN Capital Beltway
Based on 290 traveler reviews
Feb 28, 2015 by: arshep from Ottawa, Canada
It is now six o'clock in the morning. I am awake because the people in the room beside us are awake and getting ready for their day. I can hear them laughing and talking. We cannot go back to sleep, disappointing as we drove for 7 hours yesterday. In addition, we picked this hotel so we could go swimming in their indoor pool. The pool was the MAIN REASON we stiopped here on our journey back to Canada. Unfortunately the pool was too cold to swim in. Apparently the pump had been broken and the pool was slowly getting back up to the temperature it should be. There was no mention of this when we checked in. If they had mentioned the pool was cold, we would have driven on to Harrisburg to a hotel we like there. In addition to that, I had spoken to a member of the staff about the restrictive hours the pool was open and there was no mention of any problems with the pool. I am quite disappointed.
Great hotel friendly ckean and good location ps they have breadfast
Feb 27, 2015 by: Elfantastico341 from
I love staying here ,exelent service super clean hotel i love the heated pool... Great location free breadfast great rooms and great prices Just ask for Mr. Bharat he is the best ill give them five star cause they made me feel like familyb
Feb 25, 2015 by: Robert S from Cleveland, Ohio
This is one the best places I been in along time the staffs are good to the customer they don't treat like a number but they treat you like a person that's good business!!!!! The food is excellent the rooms is clean and organized. the staffers behind the counter knows how to treat people .good service!!!!
Absolutely amazing from the time I checked in at the Best Western Capital Beltway
Feb 25, 2015 by: sweetpeeka from
From the time I walked in felt welcomed the front desk agents were so helpful to me.Natisha,Tiffany and Bharat went above in beyond to make my family feel comfortable and safe.Housekeeping staffs were very pleasant and hospitable,and the bedding was like the stuff of dreams. If you are looking for a hotel in the area, we recommend this hotel.
Feb 25, 2015 by: Sam5263 from Brooklyn, NY
I use this hotel every time I visit the Lanham area. The staff is very accommodating and often allow me to check in early if I need to. I actually got stranded because of the weather recently, and was welcomed with very short notice, and even got the exact room I wanted. Though there is no room service, I did appreciate that hot breakfast is included. I also appreciated the free wifi. If you use the Metro, MARC, or Amtrak, it is only about five minutes from that station and they even have a free shuttle that goes there every hour.
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