Travel reviews by
Americas Best Value Inn
Based on 52 traveler reviews
Do not stay in this nightmare of a place
Jul 01, 2014 by: Sha03 from Albany, New York area
We had a reservation for two nights this past weekend. When we arrived at the hotel, around 10:30 at night, there were all kinds of unsavory looking people walking around the parking lot. We arrived at the front desk, where the clerk was behind a full sheet of glass. There was enormously loud music blaring from what I think was an event room down the hall. The music was so loud that I had to raise my voice to have the desk clerk hear me. The desk clerk was counting piles and piles of cash. I have never seen such a sight before at any reputable hotel. Nonetheless, we plowed on and registered as guests. Although I had been quoted a specific price when I made my reservation with the America's Best Inn reservation number, the desk clerk told me that the room price was $15 more than I had been quoted when I made my reservation at the national number. I pointed out the discrepancy to the desk clerk and he told me that the information I was given at the national phone number was wrong and that the higher price was correct. We were exhausted so I agreed to the higher price. The clerk then gave me our room key and we went to our room. When we opened up the door, we found that the room was already checked into by another family, and their clothing and possessions were all over the room. We turned around and went back to the front desk and told the clerk he had given us a room already assigned to someone else, that his behavior, along with giving us a key to someone else's room, led me to feel unsafe, and said that we were not going to stay there and wanted him to make sure we would not be charged for the room. He responded by saying, "You need to talk to Expedia to get your money back". I told him we did not make the reservation with Expedia but with America's Best Value Inn and said I had just paid him with a credit card. He told me that my card would not be charged. I told him I wanted a receipt to show that my card was not being charged. He then printed out a receipt showing that there will be no charge. However, he did nothing to reverse the charge that he had initially placed on my credit card and assured me that there would be no charge on my card from America's Best Value Inn. We fled there and got a room at a safe, honest, and decent hotel. What do you want to bet whether my credit card will be charged by this nightmare of a place? Do not stay here.
Jun 24, 2014 by: Wayne B from Coraopolis, Pennsylvania
Nice clean room good staff bed comfortable. We stayed for a night for trip to inner harbor. About 6 miles to harbor would definitly stay here againthis hotel had good rates and is in an industrial area but not bad for an overnite
No complaints here
Jun 23, 2014 by: Sam C from Glen Arm, Maryland, United States
I needed to put my Father and his girlfriend up overnight close to my home in Lauraville/Morgan Park. This was the closest and most convenient motel. The rate was very reasonable and the area was to be expected for a city location. The room was clean and the front desk person was very friendly. Sure he's behind glass but it IS Baltimore right? My Father told me he had no issues with the motel or room so I would definitely book a room there again for him or any other friends/relatives coming to town. He even arrived back at the hotel near midnight and had no complaints about any strange persons or activity nearby. I agree with some other reviewers, if you want some high class, expensive and lavish place to stay, this is not it. But if you want a room with a TV and a bathroom and you don't have $$$ to spend, this will do in a pinch!
Jun 19, 2014 by: Patricia E from Richmond, Virginia
Thought this was a very clean hotel. The decor was beautiful. The price was ok. I would stay there again if I have to come to that location again. The staff was great!! I do not know what else to say.
Nice room, friendly staff,
Jun 08, 2014 by: Alberta N from
Stayed 3 nights,we felt very comfortable and safe. Room was clean, bed was very comfortable. Staff very accommodating. Draw back,was breakfast had very few choices, so price which included breakfast wasn't as good a deal as we expected.
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