Travel reviews by
Americas Best Value Inn
Based on 51 traveler reviews
One Word BEDBUGS!!!!!!!
Apr 16, 2013 by: Lisa U from Eastville, Virginia, United States
Aside from the obnoxious smell of the lobby, I booked through Hotels .com where I have never had a problem, carpet in room stained TV only had 4 channels and NO HBO as advertised, but the worst part was being woke up at 2 in the morning by BEDBUGS, they really had nerve to offer me another room. NO Thanks, I asked for a refund, was offered 1/2 my money back. Stopped payment on credit card and spent the rest of night in the car. Save your time and money GO ELSEWHERE. And toilet ran all the time nothing done after informing front desk.
Go Somewhere Else!
Apr 13, 2013 by: mplsings from Maryland
Hotel is outdated and needs extensive renovations. Rooms not clean, and they smell. I have stayed here a few times trying to give them the benefit of the doubt but I am DONE!!! The location of the hotel is good but there are several other hotels within a short distance from this hotel and are great! (Marriott, Hampton Inn, Holiday Inn Express and many others)
America's "Just Ok" Inn
Oct 07, 2012 by: Bjork4 from Baltimore, Maryland
I have to put a review in after reading so many horrible ones. My husband and I and our neighbors booked this hotel for the Sea Gull Century Oct 5-6, 2012 at a pretty late date as most other hotels we tried were full. So we hoped for the best. Thankfully I didn't read these reviews or I would have ran. However, I wouldn't call it America's BEST but it was ok. Upon check in the initial lobby impression was that the hotel was dated and it had that old hotel smell so I was a little nervous. However, the room must have been upgraded because the carpet appeared new and the room clean. You can tell it is a dated hotel but they appear to be updating somewhat. The smell of the room was a STRONG fragrance that hit me like a wall of bricks initially. After turning on the A/C and leaving the door open it aired out and I was ok. Normally if a room is a smoking room I can tell and I don't think this was. There did seem to be alot of fruit flies in the room and the TV stations sucked! We couldn't get the Orioles wild card game! The manager, Kala was very professional and friendly on the phone when I booked and at check in. The "free" breakfast was great! I was impressed with it actually expecting the typical "continental" breakfast but instead we had almost anything you could expect for breakfast. The fresh waffles were awesome. Perfect pre-ride breakfast. We plan on riding the Sea Gull again next year. I don't think I'll stay here again though. I'd prefer a little newer and no fruit flies!
DO NOT STAY AT THIS FILTHY HOTEL!!!!!! BEDBUGS!!!
Sep 04, 2012 by: Linda T from Amherst, Ohio
I booked this hotel through booking.com after reading the first review which wasn't too bad. When we arrived there, the rude desk clerk was dealing with a patron who had found a bed bug in his room. We checked out the room, and it was filthy. There were people around the pool smoking pot. People passed out in their rooms with the doors open. We didn't feel safe staying there, and we asked for our money back. We were refused. I tried to get a refund though booking.com and they also would not help me. DO NOT STAY HERE!!!!
My July the 4th 2012 Experience
Jul 18, 2012 by: Ralph M from Emmaus, Pennsylvania, United States
you can't beat their price. Some ammenities like ATM machine was not working at the moment and there was cobweb under one of the chairs in the room. Other than that everything was clean, confortable rooms, and General Manager and their hospitality let's you forget about any minor details with no importance. Keep up the good work. I will definately go back pretty soon as the most importance thing in hospitality is the quality of their poeple and this hotel has it.
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