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Trip Advisor Based on 69 traveler reviews
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Trip Advisor Serious Security Issues/Be Cautious
Jan 01, 2015 by: BrinMoreson from 
I stayed here with a family member for two nights. We each had our own room. This hotel was featured on the Hotel Impossible tv show. The owners were shown how to correct the issues with the hotel in order to bring it up to standards. Several of the rooms have been remodeled and are very nice, but the other rooms are in very bad shape. As someone who deals with security issues every day, I have to warn people that until this hotel can maintain consistent standards in regards to security and cleanliness, it's not safe to stay here. Pros: What a wonderful historic old building! It is also ideally located across from the symphony hall and very near the opera house. It is close to shops and restaurants. The house itself is full of interesting details: light fixtures, old woodwork, high ceilings, pretty windows. Some of the rooms have been remodeled and are really nice. Hotel Impossible refurbished the entry way and one of the guest rooms. My bed was comfortable and the linens were clean. Cons: No one to greet you. Manager doesn't always answer her phone. Very poor standards of cleanliness in hallway. Room keys sit out on a lobby table in unopened envelopes. Broken door locks, door peep holes are covered up. Layers of rust, dirt and grime in the rooms. Broken furniture. Key doesn't work in the room door. Dirty and broken windows covered up with pieces of sheetrock and cardboard. No toilet paper. Poor bathroom ventilation. Crack viles found in the front of the building. Leaky faucets. Bath tub doesn't drain properly. Poor heating and air conditioning. Rotten food left in room. Strange call to my room phone from a person who wanted personal information about me. Poor lighting. Not enough towels. No elevator, must carry luggage up two flights of stairs. No help with luggage. Stairs in front of building/ no wheelchair access. Poor breakfast. Mildew smell in rooms and hallway. No one to report the issues to because no one is there and the manager doesn't always answer her cell phone. I can't recommend anyone stay here.



Trip Advisor As seen on Tv!!!!!!
Nov 30, 2014 by: Jay S from auburn
I see this hotel on the travelers channel. Wow it was a dump, I did not know if they were going to care take of it like they said they are. They are doing a great job! I will come here again loved my stay



Trip Advisor RUUUNNNN!!!
Nov 11, 2014 by: TheBossLady82 from 
RUN!! DO NOT STAY HERE!! All bad, nothing good about this place. Your better off sleeping outside or in your car. No one was around when I checked in and I couldn't find my key. They claimed it would be in the lobby but WHAT LOBBY!!!



Trip Advisor REALLY BAD SERVICE.... AIR CONDITIONED BROKE AND HOTEL CHARGE ME TWICE... DONT RECOMEND IT
Jul 19, 2014 by: Pachini37 from Cozumel, México
Hi Im a regular traveler... I been in differents parts of the world, EUROPE, USA, hotel, guest houses, hostals, but this was the most awful hotel so far as atraveler, nobody was there for any questions or doubts, your keys was in an envelope, the air conditioned was broke and make sounds really lud, never clean the room and the worst part, the Hotel Charge me twice, there they charge to the credit card of my best friend and also they charge the credit card that i put as a reference, even I talk before with the manager and tell her that im gona pay in cash at the Hotel,.... Really bad experience, not recomended at all...



Trip Advisor HORRIBLE hotel & HORRIBLE owners!
Jun 03, 2014 by: Martha B from Happy Valley, Oregon
I took my son to JHU for college & wanted to stay somewhere we could hopefully get some input from the locals, like a B&B. Boy, was that a bad choice. We never saw a single person there, including on the check in. The place was no where near a 3-star hotel, with poop on the toilet seat & the "guest services" room was a closet with a chair & some books in it. I called the number I had & asked where we were to go for breakfast & she said breakfast was closed on Monday, and she left it on the nightstand. Our "breakfast" was one hard-boiled egg & one banana on the night stand left before we arrived. There were 2 of us & no sort of drink for the day-old "food". I told her I wanted to check out & she said she wished she would have known we didn't want to stay because they were sold out. Unless their other guests had no cars & were invisible, they did not have any other guests. She kept yelling at me & then hung up. We left after the first night & now that she won't answer the phone when travelocity calls, they cannot refund any money. Horrible experience & horrible people who own & run this hotel. Basically they advertise a 3-star B&B that is nonrefundable so they just collect money because no one will actually stay there.


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