Travel reviews by
Aloft BWI Baltimore Washington International Airport
Based on 540 traveler reviews
You be the judge...
Dec 21, 2014 by: sharon w from Brackenridge, Pennsylvania
The front desk personnel were helpful & friendly but that was the best part of the stay. The rooms were very outdated and look like dorm rooms from 1980's, the TV was mounted high on the wall above a slant roofed closet with empty package of cigarettes on top of it. TV was difficult to change the channels or volume. The tub had black mildew around the edges, bathroom walls were stained with coffee spills. The room (328) was literally freezing cold 49 degrees when we entered the room on Dec 20, 2014 and smelled of stale smoke (clothes were still stinking when I got home!) The ironing board was broken. The worst part besides the cigarette smell of the room was the woman in charge of the continental breakfast area! She reminded me of the "Soup Nazi" from Seinfeld! She was very rude and embarrassed an Asian female guest who tried to warm her hard boiled egg in the microwave...she yelled out very loudly for all to hear, "What was that? Don't even tell me she put an egg in the microwave! I'm done!" Then after cleaning up the microwave she started to question an Afro-American male if he sprayed the waffle iron before using it or if he turned his waffle because it stuck to the iron. In my opinion if she was so concerned about keeping her kitchen "perfect" maybe she should've stayed at home...she had no people skills for being in a customer service business! The toaster only warmed the bread & not toast it, too.
Have always wanted to try Aloft...
Dec 09, 2014 by: mledoux0 from Evergreen, Colorado, USA
I'm not really a "fan" of any hotel, really... But, I've always wanted to check out Aloft because it seemed different. Not really a "boutique" hotel, per say, but definitely different than your ordinary hotel. I was very happy with our stay. It met all of our needs (clean, relatively inexpensive and close to the airport). Upon closer inspection, the shower could have been a little cleaner, but... overall, I was happy with the minimal decor and appreciate the use of natural materials like concrete walls and ceilings and more modern and sleek design. No antics while we were there (unlike previous review), but honestly... we were just looking for somewhere to rest our heads the night before an early flight so... we weren't downstairs later in the evening. All in all, a good visit. Would stay there again and will also be checking out other Aloft locations.
Dec 08, 2014 by: Bob R from Savannah, Georgia
Funky equals inconvenient. Failed attempt at Scandinavian minimalist. Shower room light shines into bedroom area through opaque window; sliding door between sink and shower/toilet room not well hung, swings, and leaves gaps making privacy an issue. No dresser or drawers for any storage, only nooks. Breakfast not included when all peer hotels include it in price. TV would not telecast six channels it was supposed to carry; I complained; it was not fixed and desk clerk said it was not a hotel problem, but a provider issue. Room safe not functional; I complained; not fixed; hotel offered no alternative safe storage. Good shuttle; good bed; nice shower - but disadvantages far outweigh that. I will not return nor recommend this brand.
Cheap decor, but comfortable room
Nov 28, 2014 by: KGCRAWFORD from
I was looking for a hotel near the airport that offered food and drinks so that I wouldn't have to go out. This hotel looked like a good match, however, the only thing that was available on their menu was chicken tenders, and their bar was poorly stocked. No white wine at all. Their 24 hour "snack shop" was VERY expensive with minimal options. The room was clean and comfortable, but the decorations were very cheaply done. The staff was helpful and courteous.
Ecclectic hotel but didn't enjoy antics
Nov 16, 2014 by: blondewithdogs from Gilbertsville, Pennsylvania
We stayed here for a convention a few weeks ago. We found the staff friendly, and the hotel eclectic and clean. The room layout was very nice and the beds comfortable. The issue I have as a travel agent, is booking this hotel for my clients due to some "shady" activities downstairs. At night I was told the lobby turned into what I would akin to working brothel. My friend's son who is in his 20's was in the bar area at night (approximately around 10 pm) near the bar and the pool tables, and was propositioned by more than one gals who most likely were "escorts". He said every night of the 5 nights we were there, the same "girls" we're there. I wonder if the hotel management is aware of this. My Mom who wakes up early and sits downstairs with her coffee, saw some of the girls and drunk men in the lobby area at 5:30 am. This was bothersome as my mother is in her late 70's and had to see this. I book a lot of business travelers, and would pick another hotel due to this issue, although Aloft at other areas are wonderful in all other aspects. I would book my clients at the Hilton next door over this property.
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