Travel reviews by
Aloft BWI Baltimore Washington International Airport
Based on 470 traveler reviews
Airport hotel by BWI hip, nice decoration
Mar 07, 2014 by: rurina from New York City, New York
you will not think this is your typical air port hotel. this hotel is hip. it has W vibe to the hotel but just less quality when it comes to room decorations etc. amenity at this hotel is Bliss , which i like. bar downstairs serve appertizer but they do not have a real restaurant. airport shuttle to the airport. breakfast bar downstairs serves breakfast in the morning. i did not have any as i was rushing to the airport but it smelled really good! recommended for people who likes W type of places. they also have pool etc not your typical air port hotel.
Had to change rooms due to large blood stain on bed and then was overcharged
Mar 07, 2014 by: jojobeanWashingtonDC from Washington DC
We had stayed at an Aloft previously and enjoyed our stay. This stay was much different. We arrived and checked in without issue but upon arriving to our room discovered the bed had a very large blood stain on the mattress. You could clearly see it through the sheet. They said they would move us to another room, which they did. After checking out the following morning, I discovered we were charged for an extra night/room. I called the manager and left a vm for two days in a row without a return call. Finally on the third day I reached someone who handles the billing and she cleared it up…but the manager never did return the call.
Wish I Could Rate It a 5
Mar 02, 2014 by: bluehenfan077 from mid atlantic
My adult daughter and I had a couple stressful days at St Agnes hospital in Baltimore when my grand daughter had emergency surgery. We had someone tell us they liked aloft hotel. We booked on line and didn't actually get to the hotel until very late the first night. The desk clerk was very friendly and helpful. The hotel was clean and the décor was welcoming. Our second night we were really exhausted and returned to the hotel after a long day at the hospital. I was impressed when the same young man who had been at the desk the day before, asked about my granddaughter's recovery as soon as he saw us. We headed to our room and were so very disappointed to find the beds still unmade, trash cans filled and the wet towels still sitting on shower floor. When my daughter went downstairs to ask what was going on the desk clerk offered her another room. We were too tired to pack up and so my daughter just asked for clean towels. When he gave her the towels he also gave her two tickets for a free drink at the hotel bar. My daughter decided to surprise me with a glass of wine, but when she walked from the front desk into the bar she was told "sorry bar closes at 12 ". It was 12:02 !! Nice but worthless gesture. We had planned on staying a 3rd night but were afraid that unless we made the beds and dumped trash ourselves we'd just come back late and tired to another crumpled bed and wet towels. We were at the hospital so much, we barely spent any time at this hotel . We could have easily stayed somewhere else cheaper and had 2 nights in a clean room instead of one. I don't think we'll be staying here again. ( There was a small area that sold food which was over priced. )
Great place for before airport
Feb 26, 2014 by: YaMon22310 from PA
Stayed here the night before a trip...really enjoy the aloft hotels! When our shuttle returned from our vacation...we had a dead battery...they were so gracious to try 3 hotels to find jumper cables! My husbands only sugg was for the hotels to have a jump box...because I'm sure this has happened before!
Feb 20, 2014 by: Amy R from Berlin, Maryland
We had no complaints with this hotel. Service was good and it was very busy when we stayed. We used their park and fly. They picked us up from the hotel on schedule and were very quick with picking us up at the airport after we arrived. Room was clean.
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