Travel reviews by Trip Advisor

Trip Advisor Based on 337 traveler reviews
VisitMaryland Logo

Trip Advisor Good stay
Dec 06, 2014 by: John T from Ocean City, Maryland
Just spent a night at this hotel. The staff was very friendly and hospitable. The room was great, however the air wasn't working properly. I called the front desk and they were prompt in sending a security guard to assist (kinda funny , a security guard to fix a heating problem) but he tired but was unable to resolve the issue. The staff was willing to move my wife and I to another room, given it was 2 AM and we are only staying for one night, we opted not to move. We were please with the staff's response time and willingness to assist.

Trip Advisor Great for Events!
Dec 02, 2014 by: Erytheia J from 
The event staff is wonderful! From the initial planning (including arranging a taste testing and site visit) to the day of the event, the event manager was wonderful. The banquet staff were phenomenal - very attentive - making everyone feel comfortable. The food was very good. The service made it feel like we were having dinner at a friend's house.

Trip Advisor Excellent ten day stay!!!
Dec 02, 2014 by: Dinah W from 
From the initial greeting by Alex who assisted is with luggage to the warm greeting by Karen in the concierge lounge and all personnel in between, we experienced excellent "Marriott" Service. The hotel was clean, convenient to the Metro, made our visits to DC very convenient!

Trip Advisor Extremely Friendly Staff
Dec 02, 2014 by: Lisa W from Denton
I have never met a more friendly staff at any hotel in my life. They went out of their way to make us feel comfortable and that they wanted our business. Great customer service is very rare in this time and age.

Trip Advisor Cleaning is important !
Dec 02, 2014 by: Jen J from Montevideo, Uruguay
This is a beautiful hotel, modern design, light and colorful. The staff at the front desk is very helpful and a Starbucks shop is available at the hotel. rooms are spacious. The only minus was the cleaning. We stayed 2 nights. when we arrived plates with food were left at the floor outside the room by a neighbor room, next day (30 hours later) the plate with food was still there until at the second night I took it to the service area. The cleaning of the room was not done on time either, we left room at 9 am and at 3 pm when we returned the room was still not done. after they did it we saw the floor was not vacuumed.

Read more reviews on the TripAdvisor page for this accommodation.