Travel reviews by
Bethesda Marriott Suites
Based on 192 traveler reviews
Exceptional clean rooms, superb service, super hospitality and wonderful staff
Mar 04, 2014 by: biopharm34 from Old bridge, NJ
This hotel is new with extra attached sitting room, superb furniture, extremely pleasant staff and wonderful restaurant. The front desk professionals were very courteous, helpful and always interested to offer any service needed. To add to this superb service, the two shuttle drivers are the best any one can come across in any hotel. The hotel provides shuttle service at convenient times to the nearest metro station and to NIH. Even if you are late in arriving by metro train, just call them and they would gladly send a shuttle to pick you up. this hotel exhibits unbelievable standard of hospitality and courteous care about their guests.
Feb 15, 2014 by: samalibhai from
Great service and food. Room was nice and included a microwave as requested. Shuttle service to Metro and the mall was convenient. Only issue was that I could not maintain a constant connection to the wi-fi network - it kept dropping. (The wi-fi was included in the rate). I plan on returning to the hotel in a couple of months.
A great place to stay
Jan 09, 2014 by: tmaa259 from Bethlehem, Pennsylvania
A frequent traveler, I always look forward to staying here (and I stay here often). The lobby area is open, airy, and contemporary. The fitness room has everything I need for a workout. Rooms are spacious and always clean. Food in the restaurant and the bar is very good - especially breakfast. (Also, try the meatloaf and the chocolate cake for dinner and dessert.) What I like the best at this hotel is the warm welcome and attention I receive from everyone who works here. I am very impressed with the "above and beyond” culture of this hotel. Jeremy has been very helpful on numerous occasions. Berta at the front desk always makes sure that I am happy with my room. At breakfast, the restaurant team is excellent. Everyone is cheerful and I am always pleasantly greeted in the morning. Juanita, Blanca, Rachelle, Myrian, Fey, Veronica and all of the other breakfast staff make sure that I have whatever I need to start off the morning - including special food orders (like egg white omelets) and to-go coffee cups to take that last cup with me. There is also outstanding service at the bar - which serves food from the restaurant as well. Joey, Raja, Jose, Carlos and everyone else always help the make unwinding from a tough day a little smoother. This is a great place to stay and I have recommended this hotel to friends travelling to the DC metro area.
LOVED GETTING THAT WIFI FEE
Jan 04, 2014 by: hamiltonbhoyhoopsfan from Hamilton, Canada
Stopped at this so-so hotel on way to Washington. Rate was pretty good and then they hit you with the $15 parking fee and the "hey lets give it to them good" $12.95 WIFI fee just to thank you for your loyalty. Entered our room and found 3 hair bands and some nice dental floss on the floor just inside the room and another piece of dental floss outside our bedroom. Anyway I not one of those people that are going to rip the hotel to shreds but I will say that I didnt mind paying the parking but the WIFI fee really annoyed me, considering that most hotels now make it free for loyal customers. What we decided to do though, instead of paying the WIFI fee, is we jumped into a cab with the money saved and went out to a wonderful restaurant instead of staying at the hotel that night for dinner like we had originally planned to do. We did this as a result of the insulting WIFI fee. I know it sounds petty, but I think more people need to do this, to hit the hotel where it hurts. The bar was dead, with no persons at all there, except one man using a lap to and not consuming anything at all. The restaurant was also dead, so maybe other people are doing the same thing we did. Anyway - I am not going to say the hotel is not worth visiting, but I do hope that management will read this and maybe change their WIFI policy. It doesnt cost the hotel a whole bunch of money to make it free, and your customers are less likely to leave and go other places, they will stay and eat and drink in your building while checking there emails from time to time.
Isolated hotel close to the highway, showing its age
Dec 28, 2013 by: Desi_traveler_77 from Beloit, Wisconsin
We stayed the evening here and were pleasantly surprised. The lobby is nicely laid out with a bar and overlooks the swimming pool and hot tub. The parking garage is behind the hotel but connected with a sky bridge on the 3rd floor. The room itself is nice. The weird thing is the bathroom has no locks and can be entered from the bedroom or the living area (makes life difficult with kids). We had a suite with a king bed in a separate room and a family room area with sofa bed and TV. They actually have a console tv in living area and a separate LCD where in the king bed is. The service was very good and people were friendly. There is also a free washing machine and dryer on the 3rd floor in case you have to do laundry. We also tried room service which was reasonably priced and taste good. Overall a nice hotel that just needs to be updated given the location and the price of an overnight stay.
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