Travel reviews by
Bethesda Marriott Suites
Based on 200 traveler reviews
Nice Rooms but Disappointing Stay
Apr 15, 2014 by: NorthCarolinaAida from North Carolina
First, know that this hotel is on the campus of Marriott headquarters, just across the courtyard are the offices for the company. So, I have to say I am shocked and disappointed with some of the quality here. I have stayed here a number of times out of convenience to a business location. The rooms are always immaculate, comfortable, and well appointed, and very quiet. However, the old box televisions with limited channel line up is a little frustrating. Rooms have little to no information on the neighborhood, dining options, etc. My chief complaint involves an apathetic staff. I checked into one room and the TV did not work, so I was moved to another room. On A prior stay they were having plumbing issues and had to move everyone off of a floor. Dining room is there, but the food was terrible and lacking decent healthy choices. Go to the next door Mall or better yet head for Bethesda if you have the time. Edible food in the dining room, but really not enjoyable at all. The bar is lively and business people gather to watch sports. The only thing I like about the food service is that they can prepare starbucks coffees at the bar. Now, staff at the bar and dining room, including maintenance all were wonderful, helpful, smiling and kind. Desk staff not so much. Every stay I have had problems with accounting errors, charging the wrong rate, forgot to give me credit for my stay on my rewards, etc. Maybe I am naive to assume the hotel at Marriott headquarters would be run well and an example of how all other properties should be managed? I think not. As I say, disappointing. Also, wifi and parking can add $30 per day.
Perfect place to stay!
Apr 14, 2014 by: Billiesmile from
My husband and I have stayed here repeatedly over the years. Room accommodations are always top notch. Housekeeping is immaculate. Food and beverages are of the highest quality. International staff cater to a diverse clientele with great warmth and professionalism. Every need is consistently met. We look forward to next visit.
Back again at the Bethesda Marriott Suites
Apr 13, 2014 by: Doug G from Edinburgh, United Kingdom
I like this Hotel. It is a bit far off the beaten track as regards the restaurant district and central Washington but the rooms are great and the bar very good. The food is excellent and the guys behind the bar and the Hotel staff are all very nice. Try the burgers at the bar. Very tasty. Personally I like Marriotts, especially the beds which are super comfy. Highly recommended for anyone coming to Bethesda which means you will likely be in the area for business.
Love this hotel
Apr 08, 2014 by: HaveWineWilTravel from Maple Shade, New Jersey
Great location, amazing rooms, and fantastic staff. I loved staying here and wish I could stay more often. Room service was prompt and friendly. The room was very comfortable. I would highly recommend staying here if doing business in Bethesda.
Apr 03, 2014 by: NickB1091 from New Milford, Connecticut
Stayed from a Thursday night to Sunday to visit family in the DC area. Pros: -Room was nice and as described. Little cramped when the sleeper sofa was out. -Both regular bed and sleeper sofa were comfortable. -I've never been at a hotel so friendly. Everyone from the desk folks to cleaning staff and the wait staff at the restaurant were unbelievably nice. -Great pool. Cons: -As mentioned in earlier reviews, TV itself and available channels a little lackluster. More kids channels and some sort of on-screen guide for stations would be great. -Parking is not inexpensive, but parking layout (tight spots) and a lot of folks driving large rental minivans leads to a lot of tight squeezes and people taking up two spots, especially on the desirable 3rd floor of the parking garage where there's a covered walkway to the lobby. Expanding the spots might be a good way to go.
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