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Based on 270 traveler reviews
Bed Bugs are at this hotel
Oct 13, 2014 by: eaglesfan1969 from
I have never had a problem with the marriott brand until now. I am an average traveler and expect the basics: a clean room and to be treated like a valued customer. Well I didn't get either of those here. Even after I reported being bitten by bed bugs I was told that they would investigate the room and get back to me but, that didn't happen. I would have been happy with a simple apology and a refund of my rental fee. I'm not a person who would make these things up to try and get money or get over on a situation. The bites from the bed bugs have caused a severe rash on my arms, legs and back that itch like crazy and it's been over 2 weeks. Be warned if you stay here you could be bitten by bed bugs
Nice hotel but a bit dated
Oct 11, 2014 by: BobN06 from Avondale, Pennsylvania
Was here to attend a local meeting and selected this hotel based on location. Rooms were reasonably furnished but dated and the main lobby is pretty standard with no real flourishes. Bed was a bit too soft for my liking. Amenities were standard Marriott. No room safe, which was surprising. Expensive for what is included and internet and parking is at an added charge. Restaurant is OK but only meets the needs.
Not Stylish But No Complaints
Oct 02, 2014 by: Nicole R from Philadelphia, Pennsylvania
If you’re going to Bethesda, you could do a lot worse than this hotel. The front desk agent was very efficient and friendly. The hotel design is what I’d expect at Marriott—kind of bland but okay. I liked how every pillow in the room had a clean pillowcase. There were no throw pillows or blankets that you shudder to touch. My room on the 9th floor overlooked what appeared to be the HVAC system, but the sunrise was a great perk! Don’t worry, the blackout curtains work great. The bathroom in my king room worked for one person but two people definitely couldn’t get ready simultaneously in it. I believe my room was 923 but it could have been 926. I did find it a bit pricy with my company's rate of $225/night including taxes/fees, but this might be due to the proximity to DC. Like any hotel, I'm sure the rate fluctuates depending on time of year and what's going on in town.
Sep 30, 2014 by: Shannon A from Fort Lauderdale, Florida
Like always when we stay at a Marriott anywhere in the USA.....it remain enjoyable. Reservations being under my hubby's (Burgess) we flew in for a 8/29-9/1 stay to celebrate with my hubby's business colleague as he was getting married. Our flight was delayed getting in. We called and advised them. The front desk representative was very pleasant and assured us it was ok. When we arrived our check-in was QUICK and uneventful (as should be)....unlike our very aweful experience the week prior at a Double Tree Hilton in Key West. Immediately we were back on familiar and high standards turf that we're used to. My hubby is a MARRIOTT ELITE member and as usual the classy way of life was ours. The lobby was breathtaking, very clean, beautiful decor furniture and paintings alike. Love the vintage telephones placed on the tables by the elevators. Getting to our room on the 15th floor was flawless and stepping off the elevator was absolutely awesome. There was no smell, just cool air....even the carpet was beautiful. Our room was absolutely enough space for two with a king size bed. Nice real nice. We had a refrigerator to mention. Towels were very new/milk white. Bathrooom granite top; etc. The view from the room was ok...we saw the parking lot and the highways. Too tired to care at 3:45am....we were satisfied. We had 2 breakfast complimentary passes. Unfortunately because of our hectic weekend schedule metting up with family (my hubby is from Baltimore) we hadn't the chance to dine there for breakfast at all. The greeter lady on Saturday morning was very pleasant and funny. I wanted to take a tour of the beautiful establishment and snap pictures but again our tight schedule would not allow. I was able to snap a few of our floor and room. Lovely! We'll definitely revisit and hope to have more time to really enjoy and relax there. Thanks Bethesda Marriott..... you guys lived up to our expectations.
Sep 28, 2014 by: Sushila N from Chantilly, Virginia
The staff were nice, we forgot our tooth brushes and they gave us some spares. They were kind and courteous. Parking is free in the weekend which was nice. The downside is it is far away from everything, you either have to drive or they have a shuttle which goes to the metro. I had a vision of the hotel being in the middle of Bethesda rather than a drive away from everything. Shower was good, bed was comfortable, room was clean. I would recommend staying provided you are OK with driving everywhere.
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