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Based on 212 traveler reviews
This place is getting tired
Dec 06, 2013 by: Fuzby from Iowa
I've stayed here several times in the past, due to its proximity to offices where I have business meetings. The staff are pleasant, and the hotel is OK. But I'm a Marriott Silver Elite member, so I generally like Marriotts, and this one is just not great. Rooms are tired-looking, with furniture getting old. The door of my room was warping in the frame and hard to open. There are very few electrical outlets. At most Marriotts, I'm offered something as an Elite member (free internet, bottled water) - nothing at all at this property. At the nearby Doubletree, at least you get warm cookies........
Traditional Marriott, Old School but Clean
Dec 04, 2013 by: gdg2173 from Shawnee, Kansas
Clean hotel, old school Marriott. Rooms are nice, beds comfortable, has a nice restaurant, gym, and indoor pool. Had a lot of trouble with my key cards, had to get three replacements. Parking is pricey. Location is very close to I495. Overall no real complaints. Breakfast and WiFi are not free, which is a downer. Just an old school experience. No great options in this location for anything newer or nicer. It's an old area.
Very Good Considering It's Age
Nov 15, 2013 by: statboy2711 from Greensboro, Georgia
This is an older high-rise hotel and the rooms, particularly the bathroom, are small. They have made the rooms as comfortable as possible considering the size. Out AAA weekend rate was only $84 and included free Internet service. Parking, normally $15 per day, was free on weekends. The staff was very friendly and accommodating.
Comfortable but nothing extraordinary
Nov 03, 2013 by: DMS1908 from Laurel, MD
From the outside it looks really old and outdated. Thankfully the lobby and restaurant areas are well done. Checking is was easy and the associate was very welcoming. The room was comfortable and clean but nothing special. About 15minutes after checking my husband received a call from the manager Tom that they were sending up Champagne and chocolate covered strawberries in honor of my birthday that would arrive in 20 minutes. Unfortunately they never arrived. My husband informed Tom as we headed out for dinner. He apologized and to his credit they were in our room when we returned along with a card signed by several staff members. Because of this extra touch of high service I give them 4star rating. We also liked that they have free shuttle service to downtown Bethesda so we could leave our car parked! A few small complaints - the HVAC system isright outside the windows of room 533 which made sleeping a little difficult. The blackout curtains are great but the top doesn't close completely so the sun hits you directly on the eye upon sunrise. Housekeeping started cleaning rooms around 8:30am which meant we heard vacuuming way too early because they have to leave the door open while cleaning. Since daylight savings time ended we were looking forward to an extra hour of sleep but these small things prevented that from happening. Overall, it was a good stay and was a good value. Thanks to the front desk associates for providing excellent customer service.
not up to marriott standards
Oct 27, 2013 by: biodont from Media, Pennsylvania
not a great marriott stay. first, the room keys didnt work, back to the undermanned front desk for help. then once in the room, not enough towels. nothing is complimentary, such as parking, in room internet, and the business center. the best was that im an early riser, and not wanting to wake my wife ill get a tea in the lobby. found out i had to buy it in the restaurant that doesnt open til 7. there werent even tea bags in the room. have stayed in many marriotts and this left much to be desired. when back in dc, which is often as our son lives there, ill make sure to stay at another marriott.
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