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Based on 266 traveler reviews
Out in the Middle of Nowhere
Sep 16, 2014 by: DealScout from Chattanooga, Tennessee
This Marriott is located off the beaten path; too far to walk to the metro of restaurants. However, they do provide shuttles to the downtown Rockville area and to the Medical Center Metro stop on the Red Line. The hotel staff is friendly and treats you as you you have become accustomed at Marriott.s This is a large hotel, spread out and across multiple floors. I had room 363 which was comfortable, came with two double beds. The AC wasn't working well and when I called the front desk that had a technician up within a few minutes. Worked fine after he did his magic. Their toiletries are made by Thann, I hear it's a good product, but other than the soap I did not use them. Internet (wi-fi) comes in two options, I purchased the fater of the two, $15.95, and it worked adequately. The hotel has a restaurant and bar which I did not try; however, they both were appealing to the eye. Complementary citrus water available in the lobby.
Filthy Duvet Covers
Sep 15, 2014 by: Cheree_7 from Owings Mills, Maryland
I checked out hours after checking in! Lines were long at check in. I noticed several upset customers, wasn't sure why. Upon entry to my room 1215, there was an old smell to the room. No refrigerator or microwave. Standard at other chains. I left and returned t find that my daughter had been in bed already. Once looking her over closely I notice her duvet cover was stained in several places. Upon checking the other found blood on it. See photos. I had little confidence in the management so we left. Stay at your own risk.
Indeed there is construction noise and everyone does their best.
Sep 14, 2014 by: Axel8807 from Bridgewater, New Jersey
What struck me after a day or two is the politeness and kindness of everyone working here and it may be tough with the facade refurbishing and the inside pool closed to be transformed in a new fitness center. Rooms:nice standard Marriott rooms, on the smallish side. Bathroom: no problem. Restaurant Agio: I was only here for breakfast, nice selection for buffet breakfast with wafel and eggs prepared to your liking. Not crowded. Current fitness center: 4-5 treadmills, 3 crosstrainers and weights (should be better soon?)
Greedy and rude
Sep 11, 2014 by: SupernovaSurvivor from
I'm pretty stunned that this hotel allowed itself to charge full price (about $260 with tax) while there were renovations going on. And I don't mean minor ones - the whole exterior was in pieces - our balcony was torn off and there was constant drilling sounds from 9 AM to 6 PM. What the... seriously? I've been to hotels that discounted their prices because there were renovations in the next street!! It's obvious though - since it was high season, the management decided to take advantage of the fact that people (like us) had no other choice anywhere. Shame on you Marriott. They could have at least offered free breakfast (yeah, add a charge of about $20-30), which is very lame anyhow (but again, you have no choice but to get it because this hotel is near nothing). I felt cheated. Even the WiFi in the room wasn't free! However, I do want to point out that the employees at the front desk were all wonderful and very professional. The rooms are also nice and huge, but outdated (80's pink lavatory seat?!). The bed was wonderful, but the A/C made more noise than it should. The restaurant is just decent (too pricey), with average food and service. I'd recommend this hotel only if you can get it for $150 a night MAX, after renovations are done.
Suites are Sweet !!!
Aug 19, 2014 by: Cheryl S from
I was very pleasantly surprised at how big the suites were. We were getting together with classmates of my husbands and we all were booked on one floor. If they stayed up and partied and we went to be you could shut the bathroom door and the bedroom door and not here them at all. I also liked the fact the bathroom was closed off mostly from the bedroom. It takes me longer to get ready than my husband and I was able to take a shower with out disturbing him, but the make-up mirror and where i would blow dry my hair and things were connected with out a door and then he had to get up.. only bummer.!!! The pool area is very nice and kid friendly even though we did not have kids. Hours for the pool way more accommodating than most hotels that want to close the pool at 10:00 p.m. The car port very accommodating also , but parkon the third floor cause its connected the main lobby.
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