Travel reviews by Trip Advisor

Trip Advisor Based on 164 traveler reviews
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Trip Advisor This is a very good hotel for the money
Aug 12, 2014 by: Tom H from Richmond, United States
Best Western Grand Venice Hotel and Conference Center is a very good value for the money - pleasant and helpful staff, comfortable bed, pleasant rooms, nice appearance. It's in a good location near major roadways if you are going to a place like Gettysburg as I was. I'll continue to stay there when I'm in the area.



Trip Advisor Ok hotel great service
Aug 08, 2014 by: Superb423 from Pueblo
The hotel needed some renovations and my room looked it, but Michelle at the front desk made out trip great. She was so helpful during booking and checkout. She made the stay worth it. Thanks Michelle!



Trip Advisor Such a Grand lobby and a filthy room!
Aug 06, 2014 by: froggeede from Kansas City, Missouri
We stopped because we were tired. So it was just a random pick. The room was filthy. Things on the walls, who knows what... I don't even want to know what it was. The bed was comfortable. We didn't eat breakfast, but I did stop to talk to the manager. I was told he was busy but would be with me in a minute.... I decided to put my bag in the car and there he was, standing out front smoking! I told him how dirty the room was. I brought down a Lysol wipe I used to wipe off the air conditioner. A tip for you all... If the dirt is built up on the outside that's cause the filter is full and dirty which is blocking the cool air and blowing thru the dirt so they are throwing money out the window along with spreading dirt and dust throughout your room. I told him that too. He cut my bill in half and we left !



Trip Advisor Exactly what you need at a good price
Aug 06, 2014 by: Rene-Jacques R from Ottawa
Stayed here on the way down to myrtle beach for a vacation. Good sleep, no issues with the room. Only problem was the juice machine was broken at the continental breakfast, but a bunch of other drinks were available.



Trip Advisor Perfectly good hotel for the price
Aug 04, 2014 by: 4PATravellers from Lancaster County, Pennsylvania
We enjoyed our stay at the Best Western in Hagerstown. We were there for our daughters softball tournament. Our team asked about having a little get-together in the pool area and they allowed us to open the back gate and grill in the parking lot then eat in the pool courtyard. The team and families had a very nice time. The weather wasn't great but the management did their best to get us whatever we needed. We did find that the hot tub wasn't hot, they keep it lukewarm so that was a little disappointing but there were towels provided and a nice shower area at the pool. The room was nice. Spacious enough and the beds were comfortable and the shower was hot. The only problem we had at all was with the breakfast. It's a bit odd how it is held in a 2nd floor room, though it's OK. But nothing was replenished quickly enough. There was no milk or juice and we had to wait quite a while for some coffee. Also, none of the tables were clean. I had to wipe one down for us to eat. The girl working there didn't seem to care, or speak English. Other than that, everything went well with our stay.


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