VisitMaryland -- Trip Advisor Reviews

Bathtub??

May 19, 2013 by: Woodsylady from Pennsylvania

If you are a bath taking kind of person, it will cost you more. Their basic rooms only have a shower. After a long day on the road I'm in need of a long bath. Since when did a bath tub become an option???

Great value

May 13, 2013 by: tiffannette05 from Baltimore, Maryland

We stayed here while in town for a mothers day event. The room was very reasonably priced, large and clean. The tempature was good and there was no noice. The hotel grounds are very pretty and Henny's bar and grill is AWESOME. The swimming pool is the nicest I have ever seen in a discount hotel. It is gigantic and very warm and clean and the hot tub was very nice as well. Breakfast was typical continetial breakfast food but the coffee was hot and the food was fresh, so it was good.

Wow

Apr 11, 2013 by: Kayla F from Pittsburgh, Pennsylvania, United States

Checked in at about 7 pm on a monday and left 11 am on a wednesday, the lady that night at the front desk didn't even tell us what time we needed to check out. It is in the middle of a highway meaning hardly or no cell phone reception or wifi. The look of the hotel wasn't bad except for all the garbage laying around outside that no employees bother to pick up, they were rude anyway. I had 2 employees watch me struggle while trying to open the door and pull a dolly with all my bags on it out to my car. The pool room floor was dirty, not to mention the pool itself, the weight room was outdated and 3/4 of the equipment didn't work, yea they had a tanning bed but i had to pay $5 to use it and they didn't even have any goggles and made me clean it myself before i used it! "The cleaner is on the floor" said the maintenance lady. When i asked to use the tanning bed the other lady at the front desk was sitting in the back office talking to me at the desk, wouldn't even get up to take my money from me for the tan! The placed was so outdated on the inside and smelled of wet dog, i wasnt even sure if the sheets were clean because i saw the house keeper dragging someone elses on the floor. Needless to say we left and went to a hampton. Thank goodness

This hotel needs MAJOR renovations!

Apr 03, 2013 by: BillsDCgirl from

Convenient to everything in western Maryland, but I don't think this hotel has been renovated since it opened. They do offer smoking rooms, but do NOT freshen after every guest. There are no elevators, so I had to carry a VERY heavy bag up 2 flights of stairs as there is not a bell staff available.

Decent experience, good place if you are traveling through

Mar 23, 2013 by: CarrlandsReview from Dayton, Ohio

Stuck in a mid-March snowstorm in the area while driving through MD, the roads became impassable, temperatures were dropping rapidly and night was coming on. After taking four hours to drive a normally two hour stretch from Washington, PA, when the big rigs started pulling off highway, I decided to find a place for the night. Trouble was, this trip I had my small dog with me. Hotels west of Cumberland were filling fast; not many were pet friendly. Some that were pet friendly had really bad, bed-bugs-here kind of reviews. Yikes. Enter this Best Western. With my alternative being sleeping in the car, or staying at a Hampton and leaving my pet in the (nearly 20 degrees!) car, I rolled the dice and pulled in. Thank God this place was there; and Thank God they allowed pets. This place is an old motor inn, like an old Howard Johnson's that kept being added on to. ( I am just guessing.) Back in the days when kids are free at the restaurant next door. There is a bar and grill on property; an indoor pool; a convenient store across the street. And yes, there is hot breakfast in the building. The TV had few channels but enough to get weather conditions. I like sugar free syrup too but not enough to complain about it. Breakfast had enough options to get by. That's part of the adventure, isn't it -- that each place is not a cookie cutter of the last one? Most of the other guests were stranded truckers/ travellers too. Just puts it in perspective. I did not try the spa/ sauna. The most interesting thing about this place is the property; the Braddock Creek (name?) was rushing by the pine tree wooded lot; an outdoor wooded deck (covered in snow when I saw it) is available for summer barbecues. I don't know but if I was involved with a couple of young families who wanted to gather for a weekend in summer and take advantage of attractions nearby, this might just be the place. Small enough to keep track of the kids, large enough to have your own space. At breakfast several travellers shared their road experiences, so we pooled information to find the best route to points east. That was a nice bonus.